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Streaming FAQ

While we have been honored to safely welcome live audiences back to SLAC, we're also pleased to be able to offer a digital capture of the Utah premiere of Elephant & Piggie's "We Are in a Play!" for audiences at home!

Below, we will do our best to answer some common questions about our digital offerings. If you have additional questions, please contact the box office by email at . We will be taking time away for the holidays from Dec. 23rd through January 2nd. There will be intermittent email support available throughout this time.

Q: Where can I find the program for this show?

A: Follow this link to view the Elephant & Piggie's "We Are in a Play!" program. You will also receive a link in your email to view the program when you reserve Elephant & Piggie's "We Are in a Play" through SLAC Digital.

Q: How do I watch?

A: All SLAC Digital productions are accessed through SLACDigital.AtHomeArts.Org (not our main website). Any production that you have chosen to stream will be available in your SLAC Digital account. Visit SLACDigital.AtHomeArts.Org and select “SIGN IN” to access your account. From here, you will have access to the current production you’ve reserved.

Your account sign-in information for SLACDigital.AtHomeArts.Org is different than your in-person ticketing with SLAC through Tickets.SaltLakeActingCompany.Org. The first time you use this SLAC Digital streaming platform you'll need to set up an account, even if you have an account at Tickets.SaltLakeActingCompany.Org.

Creating a new account at SLACDigital.AtHomeArts.Org requires only your name, email address, and a password. To stream productions in the future, you can simply log in to this SLAC Digital account on most any device.

Your SLAC Digital confirmation emails do not contain any links to watch the production. To view the productions you've reserved through this platform go to SLACDigital.AtHomeArts.Org, sign in, click 'My Account' and select 'My Screenings'. From here, you’ll be able to see the productions you’ve reserved and stream them when you’re ready. After you begin viewing the production, it will be available to you for 48 hours.

You should be able to stream the film on your computer, tablet, or mobile device. If you have a television that is able to mirror your computer or phone, possibly on your television as well (please also see information about TV apps below).

Q: How do I watch the film on my TV using AppleTV, Roku, or Chromecast?

A: A guide to using Google Chromecast can be found here. A guide to using AppleTV's Airplay can be found here. Additionally, you can access through the @homeArts AppleTV app (search "@homeArts" in your AppleTV app store) or the @homeArts Roku app.

Please note, the production must still be purchased on your computer or mobile device. It can not be purchased directly from the AppleTV or Roku apps.

Q: I don't have Roku or Apple TV and my TV is not compatible with Airplay or Chromecast. Can I still watch the production on my TV?

A: Another option is to use an HDMI cable to connect your computer to your TV. A support article on this topic can be found here.  

Q: Do I need to watch the show at a certain time?

A: The show is available on-demand throughout the streaming window (Dec. 26th - Jan. 9th) Once you “press play”, a 48-hour viewing window will begin. You can then stop and start the show as much as you’d like. Access to the full production will remain in your account until the end of the 48 hours.

Q: I just reserved the production, how do I watch it?

A: To view the productions you've reserved through this platform, from most any device, go to SLACDigital.AtHomeArts.Org, sign in, click 'My Account' and select 'My Screenings'. If using the @homeArts AppleTV app or @homeArts Roku app, search the App store or menu for "@homearts" and login to the app with your SLAC Digital account info. From here you’ll be able to select your production and start watching as soon as the on-demand window for this production is available. SLAC Digital confirmation emails do not contain a link to watch the production.

Q: I made a donation with my screening. How will that appear in my bank account?

A: If you've made a donation or purchase of a show, you will receive an email confirmation with a receipt of your transaction. This transaction will show up on your bank account differently than other SLAC transactions. You can look for "SLFS*SLACVirtual" for the charge to your account.

If this information didn’t answer your questions, please let us know. You may contact the box office by email at . We will be taking time away for the holidays from Dec. 23rd through January 2nd. There will be intermittent email support available throughout this time.

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